CappsAI Connect · Help
How to get help in CappsAI Connect
Have a question about CappsAI Connect? Search the answers in Help & Support. If you still need help, create a ticket and track the reply under My tickets.
Steps in this video
- Open the menu and tap Help & Support.
- Type your question in the search box, for example: post a job.
- Tap a question to read the answer.
- Still need help? Tap Create a ticket.
- Choose a topic, add a subject and describe your problem.
- Tap Submit. Our support team will reply to you.
- Track replies anytime under My tickets.
Get CappsAI Connect
Common questions
Who do I contact with a complaint?
The Grievance Officer, CappsAI Technology Private Limited, at support@cappsai.com. You can also raise a ticket from Help & Support in the app.
How do I report someone?
Open their profile, post or chat → Report. You can also block them.
My recharge failed but money was deducted.
Contact support with the payment reference. Failed or duplicate charges are refunded through the refund process.
