If you're an electrician, plumber, cleaner, courier or delivery rider, Instant Help sends you paid jobs from customers near you. You choose your skills, your service area and your working hours. Each request shows what you'll earn before you accept. Joining and KYC are free. You pay a platform fee from your wallet only when you complete a job.
Who can join
Skilled service partners in the categories Instant Help offers where you live: Electrician, Plumber, Cleaning, and Courier & Delivery. Categories are set per city, so the list in your app may differ. Under each skill you can keep "All services" or pick only the subcategories you do, for example Electrician → Fan Services and Wiring. You then receive only those requests.
What you need before you can go online
| Requirement | Details |
|---|---|
| Approved KYC | Driving licence and skill certificate, plus vehicle RC and insurance if your skill needs a vehicle. Reviewed before you go online. |
| At least one skill | A category, or specific subcategories within it |
| Profile photo | Required. Customers see it when you're assigned. |
| Service area | Drawn on the map, with your service radius |
| Availability | Working days and hours |
| Minimum wallet balance | ₹0 by default. A negative balance blocks going online until you recharge. |
If anything is missing when you switch Online, the app lists it, with a Recharge Now button where needed.
How to sign up
- Install CappsAI Connect and register with your name, language (English, हिंदी or தமிழ்) and mobile number. The one-time code arrives on WhatsApp.
- Open Instant Help → Become an Instant Help Partner. It's also offered right after registration and in the side menu.
- Choose your skills, then add your profile photo, years of experience, a short bio, your service radius and an optional referral code.
- Draw your service area on the map, set working days and hours, and add vehicle details if a skill needs one.
- Submit, then open KYC and upload your documents. You'll be notified when you're approved. If a document is rejected, KYC shows the reason; re-upload it and it goes back for review automatically.
Prefer to watch? See the 42-second video how to join as a partner and how to get verified.
What you earn, and what it costs
Every request shows the service, distance, urgency and "Your earning", with commission, GST and any processing fee already taken off, so it matches your wallet. The customer pays you directly for the service.
- Platform commission: 7% by default (set between 5% and 10%; some services carry their own percentage or flat amount), plus GST on the commission
- No commission on tips or spare parts. Tips go 100% to you
- ₹1,000 welcome credit after your first completed job
- Referral rewards: ₹100 when a partner you referred completes their first job, and ₹50 on their first recharge
- The rates in force when the customer books apply to that job, even if pricing changes later
| Partner's wallet · real test job (Fan Installation, Chennai) | Amount |
|---|---|
| Service price | ₹299.00 |
| Commission (10% for this service) | − ₹29.90 |
| GST on commission (18%) | − ₹5.38 |
| "Your earning", shown before accepting | ₹263.72 |
Platform fees are deducted from your partner wallet when a job is completed. Recharge from Wallet → Recharge (Razorpay); the balance updates once the payment is verified. Welcome and referral credits sit in a separate promotional balance, are used first against platform fees, and can't be withdrawn. More: how partners get paid.
Fair-play rules
Requests go first to the nearest partners who are online, verified, not busy and skilled in that exact service. They're ranked by skill, online status, distance, response rate, rating, experience and recent activity. Declining more than 3 requests in a day pauses new requests for 120 minutes. You can cancel an accepted job once per day, and cancellations count against your record.
Frequently asked questions
Is it free to become a partner?
Yes. Joining and KYC are free. You pay a platform fee from your wallet only when you complete a job.
Which documents are needed?
Driving licence and a category/skill certificate, plus vehicle RC and insurance where your skills need a vehicle. Other documents can be added.
How much will I earn per job?
For fixed-price services the app shows "Your earning" before you accept: the price minus commission, GST on commission and any processing fee. For other jobs it's the final amount minus the same deductions.
My KYC was rejected. What now?
Open Instant Help → KYC to see the reason, re-upload the documents marked rejected, and your application goes back for review automatically.
Can I choose where and when I work?
Yes. You draw your own service area, set a radius and choose your working days and hours. You go online and offline with a toggle.
Recruiting a team of partners, or want to talk to us first? Send us a partner enquiry.
